Pixelink Support

uScope Troubleshooting

uScope Troubleshooting

uScope General Troubleshooting
I am unable to use my camera in uScope / the "Image Capture" option is greyed out.  Please ensure that your camera and USB dongle are connecte...
Thu, 28 Nov, 2019 at 1:30 PM
I only see a black screen?
If you only see a black window when you try to preview your image in uScope, check the camera settings to make sure the White Balance is not set to 0's...
Thu, 12 Mar, 2020 at 11:27 AM
Slider is not visible in uScope
Problem: After I installed uScope and review the settings for the camera I cannot see the slider bars for the camera settings. Solutions: Downlo...
Tue, 21 May, 2019 at 2:57 PM
uScope's live preview shows blurry images but captured images look fine
Problem In older versions of uScope, whenever there was a connection issue between the camera and the host, uScope would change its settings automatical...
Thu, 12 Mar, 2020 at 11:28 AM