Pixelink Support

FAQ

FAQ

What software is required to run Pixelink Cameras?
Pixelink Camera drivers are required to use Pixelink Cameras, and these drivers are installed when installing Pixelink Capture or the Pixelink SDK.  These d...
Tue, 21 May, 2019 at 3:27 PM
Can the application I developed for a FireWire camera be used to control a camera with a GigE or USB interface?
Yes.  If you developed your software with the Pixelink API Version 4, you will be able to control a Pixelink GigE or USB camera without having to recompile ...
Tue, 21 May, 2019 at 3:27 PM
What are the mechanical tolerances for Pixelink cameras?
We aim for the best accuracy of repeatability, but we can't put numbers to them because of the stackup of tolerances.  Metal parts are manufactured to ...
Tue, 21 May, 2019 at 3:46 PM
How many cameras can I connect to one GigE Vision host?
In theory, GigE Vision allows an infinite number of cameras to be connected. In practice, however, the number of cameras depends on the bandwidth (MByte/sec...
Tue, 21 May, 2019 at 3:46 PM
What is a Jumbo packet?
An Ethernet data packet larger than 1440 Bytes is loosely referred to as a Jumbo packet. Using Jumbo packets improves the transmission throughput, as the ov...
Tue, 21 May, 2019 at 3:47 PM
Where do I plug in the wall-mount power supply?
With FireWire or USB, there's no need for an external power supply.   The computer’s FireWire can supply power to the camera as long as the computer ha...
Tue, 21 May, 2019 at 3:47 PM
Can I connect the camera to two PCs?
No.  Only one PC can control the camera at the same time. 
Tue, 21 May, 2019 at 3:48 PM
What is the maximum cable length of a Gigabit Ethernet connection?
Cable lengths of up to 100 meters are possible. Longer distances can be bridged using switches or routers.
Tue, 21 May, 2019 at 3:48 PM
My laptop's IEEE-1394 port or PCMCIA card doesn’t supply power to my camera
Some FireWire PCMCIA cards for laptop / notebook computers are built for use with a 4-pin FireWire cable, which will not work with Pixelink cameras which re...
Tue, 21 May, 2019 at 3:48 PM
What sequence should I use to perform the installation?
Install the software before connecting the camera for the first time.  Please see Installation Procedure for more details.
Tue, 21 May, 2019 at 3:49 PM