For problems with USB 3.0 connectivity and/or performance we suggest the following:
1. Update to the latest drivers for your USB 3.0 chipset.
2. Perform a BIOS update on your computer.
3. For throughput issues PixeLINK recommends the following chipsets on the host side, in order to achieve the best performance:
a. An Intel based USB 3.0 chipset (Skylake, Haswell, Ivy Bridge, etc). Usually used directly on the mother board.
b. A Renesas µPD720202 chipset.
Please note: Pixelink carries the ‘U3-PCIE1XG205-1SL’, 2-port PCIE USB3 host controller as a suggested adapter card. It uses the Renesas µPD720202 chipset.
This recommendation can also be found in the following knowledge base article, under the heading “PL-D USB 3.0 Camera”: Supported Camera Interfaces.