For problems with USB 3.0 connectivity and/or performance we suggest the following:


1. Update to the latest drivers for your USB 3.0 chipset.


2. Perform a BIOS update on your computer.


3. For throughput issues PixeLINK recommends the following chipsets on the host side, in order to achieve the best performance:

  a. An Intel based USB 3.0 chipset (Skylake, Haswell, Ivy Bridge, etc). Usually used directly on the mother board.

  b. A Renesas µPD720202 chipset.

    

Please note: Pixelink carries the ‘U3-PCIE1XG205-1SL’,  2-port PCIE USB3 host controller as a suggested adapter card. It uses the Renesas µPD720202 chipset.


This recommendation can also be found in the following knowledge base article, under the heading “PL-D USB 3.0 Camera”: Supported Camera Interfaces.